At Hue Learn Platform ("we", "our", "us"), operated by Hue Learn PTE LTD, we are dedicated to safeguarding the privacy of our users ("you", "your") and ensuring the security of your personal information. This Privacy Policy delineates the mechanisms through which we collect, utilize, and protect the data you provide when engaging with our services. By utilizing our services, you consent to the protocols described herein.
2. Information We Collect
2.1 User-provided Information
In the course of using our platform, we may solicit certain personal information from you. This may encompass, but is not limited to, your name, email address, and any supplementary information you voluntarily disclose during account registration or platform usage.
2.2 Learning Data
Our platform necessitates the processing of learning data submitted by users for tailored educational experiences through our proprietary brain-based Hue Pedagogy and AI technology. The data you provide may include personal or sensitive information. We uphold stringent security protocols to safeguard this data.
3. Utilization of Collected Information
3.1 Personalized Learning
We leverage the data you provide to furnish personalized learning experiences, track course progress, and issue certificates across our products including Hue Play, Hue Create, Hue Capsules, and Hue Catalyst. This functionality is primarily engaged through our cloud-based solutions.
3.2 Service Enhancement
We may employ the aggregated and anonymized data collected to discern trends, monitor user interaction, and augment the overall functionality and performance of our platform.
3.3 Communication
Your contact information may be utilized to relay service-related updates, resolve technical impediments, or convey other pertinent information. You retain the option to opt-out of such communications at any juncture.
4. Data Retention and Deletion
4.1 Data Retention
We retain the data you upload to our platform for a specified period necessary to fulfill the requested service. Subsequent to this interval, the data will be expunged from our systems.
4.2 Usage Data Retention
Certain usage metrics, such as logs and analytics, may be preserved to refine our services. This data will be anonymized to ensure no personally identifiable information is included.
5. Data Security
We adopt industry-standard measures including access controls, encryption, and privacy protocols to protect your personal information against unauthorized access, loss, or disclosure. However, it is crucial to acknowledge that no method of data transmission or storage can be deemed entirely secure.
6. Information Sharing
Legal Compliance: We may divulge your information if mandated by legal stipulations, regulations, or legal processes, or if we ascertain that such actions are requisite to safeguard our rights, ensure the safety of others, investigate fraud, or comply with governmental requisitions.
7. Amendments to This Privacy Policy
We reserve the right to amend this Privacy Policy periodically to mirror changes in our practices or statutory requirements. You will be notified of any substantive modifications through our platform and via email. Please review this policy periodically to remain informed.
8. Contact Us
If you have any inquiries, apprehensions, or requests regarding this Privacy Policy or our data practices, please reach us at support@huelearn.com.
By utilizing HuePlay.app or HueCreate.App, you acknowledge that you have read, comprehended, and agreed to the collection, utilization, and retention of your personal information as articulated herein.